# Airnote

**URL:** https://discuss.blues.com/c/airnote/19.md

[Latest](https://discuss.blues.com/latest.md) · [Categories](https://discuss.blues.com/categories.md) · [Tags](https://discuss.blues.com/tags.md)

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## [About the Airnote category](https://discuss.blues.com/t/about-the-airnote-category/196)

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**Author:** [@bsatrom](https://discuss.blues.com/u/bsatrom)\
**Replies:** 0

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This category is for Airnote-related questions and discussion. Post your Airnote questions, issues, and device photos here! If you’re looking for more information about the Airnote, check out the following: Learn more…

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## [Smoke from AirNote while charging](https://discuss.blues.com/t/smoke-from-airnote-while-charging/3642)

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**Author:** [@rsmith02](https://discuss.blues.com/u/rsmith02)\
**Replies:** 1\
**Last updated:** [September 24, 2026, 3:19am UTC](https://discuss.blues.com/t/smoke-from-airnote-while-charging/3642 "2026-09-24T03:19:44Z")

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I noticed my Airnote hadn’t updated for a couple of days (not completely unexpected- a long stretch of rain led to voltage drops). I brought it inside, let it cool down and then attempted to charge via a 5V USB charger a…

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## [Does high humidity affect accuracy?](https://discuss.blues.com/t/does-high-humidity-affect-accuracy/3586)

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**Author:** [@rsmith02](https://discuss.blues.com/u/rsmith02)\
**Replies:** 3\
**Last updated:** [July 16, 2026, 5:45am UTC](https://discuss.blues.com/t/does-high-humidity-affect-accuracy/3586 "2026-07-16T05:45:21Z")

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I live near the ocean and summers are also quite humid in Japan. I am wondering why there is a large variance between my readings and that of a nearby monitor on the Soramame government network. Is there a known limitati…

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## [AirNote data not updating](https://discuss.blues.com/t/airnote-data-not-updating/3537)

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**Author:** [@rsmith02](https://discuss.blues.com/u/rsmith02)\
**Replies:** 22\
**Last updated:** [May 8, 2026, 3:23am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537 "2026-05-08T03:23:37Z")

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My Airnote went offline as it doesn’t seem to be charging properly via solar. I fully charged it via USB (overnight). While it turns on and a number appears on the back screen, I don’t see anything updated on the site: A…

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## [Need help bringing Airnote back to life](https://discuss.blues.com/t/need-help-bringing-airnote-back-to-life/3448)

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**Author:** [@bradbarrish](https://discuss.blues.com/u/bradbarrish)\
**Replies:** 1\
**Last updated:** [February 8, 2026, 1:23am UTC](https://discuss.blues.com/t/need-help-bringing-airnote-back-to-life/3448 "2026-02-08T01:23:03Z")

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I just noticed that my Airnote seems to be off and just need to know what to check or steps I can try to bring it back to life. I’m a fairly technical layperson and am comfortable opening up electronics, light soldering,…

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## [Daytime temperature issue](https://discuss.blues.com/t/daytime-temperature-issue/3410)

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**Author:** [@Stepntr](https://discuss.blues.com/u/Stepntr)\
**Replies:** 3\
**Last updated:** [January 12, 2026, 5:17pm UTC](https://discuss.blues.com/t/daytime-temperature-issue/3410 "2026-01-12T17:17:22Z")

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i keep getting a higher than normal temperature reading only during the day

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## [AirNote error code - 510](https://discuss.blues.com/t/airnote-error-code-510/3404)

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**Author:** [@TaftHarrell](https://discuss.blues.com/u/TaftHarrell)\
**Replies:** 6\
**Last updated:** [December 12, 2025, 3:00pm UTC](https://discuss.blues.com/t/airnote-error-code-510/3404 "2025-12-12T15:00:56Z")

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Hello! I am currently trying to troubleshoot an AirNote sensor. On powering up the sensor, it displays the typical “Lobat” message upon start-up. Then a count-down from 5 is displayed. After this, there is what I assume…

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## [Retrieving Airnote data from notehub](https://discuss.blues.com/t/retrieving-airnote-data-from-notehub/3280)

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**Author:** [@rickpeltier](https://discuss.blues.com/u/rickpeltier)\
**Replies:** 4\
**Last updated:** [September 11, 2025, 2:05pm UTC](https://discuss.blues.com/t/retrieving-airnote-data-from-notehub/3280 "2025-09-11T14:05:01Z")

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While I know there has been a recent Notehub API reconfig, I am wondering if this impacted Airnote retrievals. We retrieve data from our network of Airnotes several times a day (from dozens of airnotes) and we haven’t s…

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## [Two Broken Air Sensors: A Case Study](https://discuss.blues.com/t/two-broken-air-sensors-a-case-study/1706)

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**Author:** [@Neil](https://discuss.blues.com/u/Neil)\
**Replies:** 1\
**Last updated:** [July 6, 2025, 1:12pm UTC](https://discuss.blues.com/t/two-broken-air-sensors-a-case-study/1706 "2025-07-06T13:12:48Z")

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Hi all, We at the Blues office wanted to share something fun: We recently had a customer report to us that both of their Airnotes had recently stopped working. The symptoms were that the unit could still turn on, charg…

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## [Newish (but likely dead) Airnote](https://discuss.blues.com/t/newish-but-likely-dead-airnote/2674)

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**Author:** [@rickpeltier](https://discuss.blues.com/u/rickpeltier)\
**Replies:** 10\
**Last updated:** [January 30, 2025, 2:51pm UTC](https://discuss.blues.com/t/newish-but-likely-dead-airnote/2674 "2025-01-30T14:51:04Z")

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Have an airnote that ran in the field for about 2 months, then stopped in mid November. LCD screen blank on power up, red led fast blinking on notecard, and USB rapidly connects then disconnects so in-browser terminal c…

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## [Airnote has stopped sending data](https://discuss.blues.com/t/airnote-has-stopped-sending-data/2612)

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**Author:** [@patmolloy](https://discuss.blues.com/u/patmolloy)\
**Replies:** 4\
**Last updated:** [January 8, 2025, 10:12pm UTC](https://discuss.blues.com/t/airnote-has-stopped-sending-data/2612 "2025-01-08T22:12:07Z")

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My Airnote in Central London ( Airnote Dashboard — DC-FNL-AirNote ) sent it’s last reading in the middle of December. Looking at the messages around that time, I can see some Low Battery/Dead Battery messages (very gloom…

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## [Antenna detection](https://discuss.blues.com/t/antenna-detection/2510)

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**Author:** [@richf](https://discuss.blues.com/u/richf)\
**Replies:** 1\
**Last updated:** [December 18, 2024, 3:38pm UTC](https://discuss.blues.com/t/antenna-detection/2510 "2024-12-18T15:38:01Z")

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Hi, Will the ‘trace’ option (when enabled) indicate that a (ufl) antenna is connected to the Airnote board? (whether or not the board can ‘see’ a satellite? The connection at the board may not be secure - I wanted to avo…

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## [New unit, no access to airnote config page](https://discuss.blues.com/t/new-unit-no-access-to-airnote-config-page/2436)

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**Author:** [@rickpeltier](https://discuss.blues.com/u/rickpeltier)\
**Replies:** 3\
**Last updated:** [November 7, 2024, 8:57pm UTC](https://discuss.blues.com/t/new-unit-no-access-to-airnote-config-page/2436 "2024-11-07T20:57:09Z")

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We have a new airnote (dev:863740067197803) that appears functional and is reporting data to notehub.io. However, we cannot configure this unit to adjust settings (such as sampling time, contact info, etc). When scanni…

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## [When I download my Airnote Data from the dashboard, the timestamp is missing](https://discuss.blues.com/t/when-i-download-my-airnote-data-from-the-dashboard-the-timestamp-is-missing/2363)

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**Author:** [@gwolff](https://discuss.blues.com/u/gwolff)\
**Replies:** 2\
**Last updated:** [October 9, 2024, 5:05pm UTC](https://discuss.blues.com/t/when-i-download-my-airnote-data-from-the-dashboard-the-timestamp-is-missing/2363 "2024-10-09T17:05:53Z")

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When I go to my Airnote dashboard, and click the download button, it generates a CSV file. The file used to have a date and time for each datapoint. Now I see a created column, which seems to be when the sensor data wa…

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## [Safecast Airnote network down?](https://discuss.blues.com/t/safecast-airnote-network-down/2190)

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**Author:** [@rsmith02](https://discuss.blues.com/u/rsmith02)\
**Replies:** 3\
**Last updated:** [June 25, 2024, 12:29pm UTC](https://discuss.blues.com/t/safecast-airnote-network-down/2190 "2024-06-25T12:29:49Z")

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I’m getting no data anymore when I look at the Airnote map on my computer (Firefox, Win 11) or phone (Android/ Chrome). Anyone also seeing this?

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## [When does data begin to show.on the safecast map!](https://discuss.blues.com/t/when-does-data-begin-to-show-on-the-safecast-map/2161)

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**Author:** [@bsaracco1](https://discuss.blues.com/u/bsaracco1)\
**Replies:** 3\
**Last updated:** [June 12, 2024, 12:18pm UTC](https://discuss.blues.com/t/when-does-data-begin-to-show-on-the-safecast-map/2161 "2024-06-12T12:18:03Z")

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Hello all from the historic environmental justice community of Camden, New Jersey USA. I just deployed five airnotes at fence line locations adjacent to stationary pollution sources (scrap yard, metal smelter, trash inc…

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## [AirNote hardware problems?](https://discuss.blues.com/t/airnote-hardware-problems/2122)

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**Author:** [@rsmith02](https://discuss.blues.com/u/rsmith02)\
**Replies:** 10\
**Last updated:** [May 17, 2024, 9:23am UTC](https://discuss.blues.com/t/airnote-hardware-problems/2122 "2024-05-17T09:23:44Z")

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I have likely an early AirNote as I got it through the AirNote video contest. Recently I noticed that the temperature readings stopped working and are stuck at -40. I noticed it went dead recently and charged it. Now i…

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## [Archived data access](https://discuss.blues.com/t/archived-data-access/2078)

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**Author:** [@rickpeltier](https://discuss.blues.com/u/rickpeltier)\
**Replies:** 1\
**Last updated:** [April 19, 2024, 1:50pm UTC](https://discuss.blues.com/t/archived-data-access/2078 "2024-04-19T13:50:14Z")

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Wondering if there is a tool that can assist with downloading historical data by API or other means? We routinely pull data with a simple python script with an API call, but occasionally go offline for periods of time a…

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## [Cant Connect to External Sim in Nigeria (MTN) and (AIRTEL)](https://discuss.blues.com/t/cant-connect-to-external-sim-in-nigeria-mtn-and-airtel/1910)

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**Author:** [@Kachi](https://discuss.blues.com/u/Kachi)\
**Replies:** 8\
**Last updated:** [January 21, 2024, 7:07pm UTC](https://discuss.blues.com/t/cant-connect-to-external-sim-in-nigeria-mtn-and-airtel/1910 "2024-01-21T19:07:24Z")

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I Just purchase the Notecard Airnote in Nigeria, but I am finding it difficult to connect it to an External Sim. I have tried using the Internal sim which isnt connecting to the GSM network. I used the configuration and…

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## [Airnote: not sending data/display stuck](https://discuss.blues.com/t/airnote-not-sending-data-display-stuck/1449)

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**Author:** [@ElectrasTongue](https://discuss.blues.com/u/ElectrasTongue)\
**Replies:** 39\
**Last updated:** [January 16, 2024, 4:55pm UTC](https://discuss.blues.com/t/airnote-not-sending-data-display-stuck/1449 "2024-01-16T16:55:55Z")

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Hi there, I’m hoping someone can help. Having ignored my Airnote for some time and just let it do its thing, yesterday I tried to view the dashboard and it’s saying the Airnote hasn’t transmitted any data in the last s…

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## [Airnote not reporting again, display stuck showing 3.5](https://discuss.blues.com/t/airnote-not-reporting-again-display-stuck-showing-3-5/1671)

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**Author:** [@dblaza](https://discuss.blues.com/u/dblaza)\
**Replies:** 18\
**Last updated:** [October 6, 2023, 5:20pm UTC](https://discuss.blues.com/t/airnote-not-reporting-again-display-stuck-showing-3-5/1671 "2023-10-06T17:20:39Z")

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My Airnote is showing a reading of 3.5 continuously and not reporting anything to the dashboard my ID is dev: 864475046539796, any ideas on how to reset it and get it communicating again please?

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## [Artifacts in Temperature and Relative Humidity readings when powered via USB/5V](https://discuss.blues.com/t/artifacts-in-temperature-and-relative-humidity-readings-when-powered-via-usb-5v/824)

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**Author:** [@AlberTO](https://discuss.blues.com/u/AlberTO)\
**Replies:** 5\
**Last updated:** [July 3, 2023, 6:58am UTC](https://discuss.blues.com/t/artifacts-in-temperature-and-relative-humidity-readings-when-powered-via-usb-5v/824 "2023-07-03T06:58:35Z")

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There is a problem when my device is powered via an external 5 V USB source: a lot of pulse-like artifacts appear in the temperature measurements and therefore also in the relative humidity readings, making these traces…

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## [Air quality sensor busted](https://discuss.blues.com/t/air-quality-sensor-busted/1451)

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**Author:** [@afade1](https://discuss.blues.com/u/afade1)\
**Replies:** 11\
**Last updated:** [July 2, 2023, 3:07am UTC](https://discuss.blues.com/t/air-quality-sensor-busted/1451 "2023-07-02T03:07:13Z")

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Hi my device is note:dev:864475044215530 and it seems that the air quality sensor stopped working a while ago. Anything I can do to troubleshoot it?

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## [Airnote is not reporting any readings](https://discuss.blues.com/t/airnote-is-not-reporting-any-readings/1434)

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**Author:** [@Bertrand](https://discuss.blues.com/u/Bertrand)\
**Replies:** 2\
**Last updated:** [June 18, 2023, 2:52am UTC](https://discuss.blues.com/t/airnote-is-not-reporting-any-readings/1434 "2023-06-18T02:52:54Z")

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The airnote was not on for a couple of weeks, and now is not giving out any readings. Can someone help?

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## [Code on display](https://discuss.blues.com/t/code-on-display/1418)

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**Author:** [@robouden](https://discuss.blues.com/u/robouden)\
**Replies:** 5\
**Last updated:** [May 28, 2023, 12:39pm UTC](https://discuss.blues.com/t/code-on-display/1418 "2023-05-28T12:39:24Z")

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I am reviving an old airnote and do get (after the counting at startup goes up from 5 to about 21 a) an error code of -100 and the :CL. Wondering if there is a document online with all the error codes of the Airnote? W…

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## [Important Updates to Airnote Support](https://discuss.blues.com/t/important-updates-to-airnote-support/1415)

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**Author:** [@bsatrom](https://discuss.blues.com/u/bsatrom)\
**Replies:** 1\
**Last updated:** [May 19, 2023, 5:45am UTC](https://discuss.blues.com/t/important-updates-to-airnote-support/1415 "2023-05-19T05:45:06Z")

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In an effort to continue to promote the open and community-driven ethos that led us to create the Airnote, we are transitioning support for Airnote devices to the Blues Community Forum (this space), effective immediately…

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## [Debugging an airnote that failed after getting wet](https://discuss.blues.com/t/debugging-an-airnote-that-failed-after-getting-wet/1188)

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**Author:** [@slampoud](https://discuss.blues.com/u/slampoud)\
**Replies:** 1\
**Last updated:** [January 18, 2023, 2:54pm UTC](https://discuss.blues.com/t/debugging-an-airnote-that-failed-after-getting-wet/1188 "2023-01-18T14:54:01Z")

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Hi there, my airnote got swamped by rain. After drying it, it came back with the low battery message, and I was able to plug it into USB and charge the battery. However, when I later turned it on, it got some way into i…

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## [Airnote display is blank](https://discuss.blues.com/t/airnote-display-is-blank/1083)

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**Author:** [@dblaza](https://discuss.blues.com/u/dblaza)\
**Replies:** 3\
**Last updated:** [November 15, 2022, 6:29pm UTC](https://discuss.blues.com/t/airnote-display-is-blank/1083 "2022-11-15T18:29:47Z")

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My Airnote has been working for just over a year without issue but now the display is blank. The battery is charged and shows 4.09v, I see a green light flashing on the board with the battery but nothing is displayed? …

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## [Airnote's battery discharged quickly after 5V USB disconnection](https://discuss.blues.com/t/airnotes-battery-discharged-quickly-after-5v-usb-disconnection/825)

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**Author:** [@AlberTO](https://discuss.blues.com/u/AlberTO)\
**Replies:** 2\
**Last updated:** [May 12, 2022, 5:52pm UTC](https://discuss.blues.com/t/airnotes-battery-discharged-quickly-after-5v-usb-disconnection/825 "2022-05-12T17:52:30Z")

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Recently I have observed an abnormally fast discharge rate of my Airnote’s battery after the disconnection of the 5 V USB external supply, as shown in the attached screenshot: Within about 5 h from the 5 V removal th…

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## [One year anniversary for AirNote, many problems in that time](https://discuss.blues.com/t/one-year-anniversary-for-airnote-many-problems-in-that-time/803)

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**Author:** [@CHRtoo](https://discuss.blues.com/u/CHRtoo)\
**Replies:** 4\
**Last updated:** [May 2, 2022, 7:13pm UTC](https://discuss.blues.com/t/one-year-anniversary-for-airnote-many-problems-in-that-time/803 "2022-05-02T19:13:58Z")

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My AirNote is one year old, tomorrow! The unit worked fairly well, out of the box but never seemed to get enough solar to keep the battery functioning. I have been manually charging this device for most of the year even…

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