# AirNote data not updating **URL:** \ **Category:** Airnote\ **Created:** [April 28, 2026, 5:07am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537 "2026-04-28T05:07:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [April 28, 2026, 5:07am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/1 "2026-04-28T05:07:43Z")
My Airnote went offline as it doesn’t seem to be charging properly via solar. I fully charged it via USB (overnight). While it turns on and a number appears on the back screen, I don’t see anything updated on the site: [Airnote Dashboard — Matsushima Area Monitor](https://airnote.live/dev:864475044231545/dashboard) Is the web part down or is my Airnote no longer phoning home? I’d love to have it working again. ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [April 28, 2026, 5:29am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/2 "2026-04-28T05:29:24Z")
Roger, I see this ![image](https://us1.discourse-cdn.com/flex020/uploads/blues/original/2X/0/04b99f39c25e167f31d44439aa1a836b4ebfcabb.png) Seems to be working only last two days not? Regards, Rob Oudendijk ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [April 28, 2026, 5:50am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/3 "2026-04-28T05:50:04Z")
Hi Rob, Previously there were data gaps due to low battery and you’re right the last reading was two days ago. I charged it twice since then but it doesn’t seem to be updating so wanted to know if it’s still working. ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [April 28, 2026, 5:59am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/4 "2026-04-28T05:59:09Z")
Roger One more ![image](https://us1.discourse-cdn.com/flex020/uploads/blues/original/2X/6/61ba15807767a41a8813178ca432e0025a23509e.png) regards Rob ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [April 28, 2026, 7:15am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/5 "2026-04-28T07:15:32Z")
What does this mean? I see some capture on 4/28 which is good though the dashboard still has gaps. I’ll leave it on in hopes it will upload again. ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [April 28, 2026, 7:27am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/6 "2026-04-28T07:27:28Z")
Roger, Not sure why it did upload one time. Can you check the logs? Regards, Rob Oudendijk ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [April 28, 2026, 7:31am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/7 "2026-04-28T07:31:15Z")
Roger, Here is the log file. Regards [airnote.csv.txt](https://discuss.blues.com/uploads/short-url/bEtwyMBX1LyHHOr73apFEV4T8DF.txt) (555.3 KB) Rob ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [April 28, 2026, 8:06am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/8 "2026-04-28T08:06:41Z")
When I restarted it I tried to change the settings to see if it was responsive (change the interval, what’s displayed on the screen from PM to temp). ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [April 29, 2026, 4:47am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/9 "2026-04-29T04:47:22Z")
Roger, Here is the log file with Unix time converted to “human” time. Regards, Rob [airnote roger with normal time.xlsx.txt](https://discuss.blues.com/uploads/short-url/jA3BsuBCmdsPM7jnfQqdQ28zNXw.txt) (409.5 KB) ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [May 1, 2026, 5:49am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/10 "2026-05-01T05:49:50Z")
I think it’s dead, it isn’t responding normally when I power it on and off anymore. Sometimes it initializes the startup countdown but not necessarily. (It should be fully charged after a full night plugged in.) ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [May 1, 2026, 6:12am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/11 "2026-05-01T06:12:16Z")
Roger, This is what I see. Indeed, could be a charging issue. Maybe bad LiPo? Regards, Rob Oudendijk ![image](https://us1.discourse-cdn.com/flex020/uploads/blues/original/2X/4/481a9dac4336fc06dbd78f17205a2da370a17f16.png) ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [May 3, 2026, 10:10am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/12 "2026-05-03T10:10:25Z")
Hi Rob, I turned it off and took it inside. The battery doesn’t appear damaged (not swollen). It says 2021 on it, so is it at end of life? The cable connecting the solar to the board seems okay, so my guess is the battery. I would like to get this patient back working again! ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [May 3, 2026, 10:57am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/13 "2026-05-03T10:57:48Z")
Roger, Good troubleshooting. One more way to troubleshoot is connecting with USB and see what messages are showing up in the log on boot. Connect the Airnote with a USB cable to a computer and open a browser with [https://dev.blues.io/](https://dev.blues.io/). The click the “terminal” icon and connect to the Airnote. ![image](https://us1.discourse-cdn.com/flex020/uploads/blues/original/2X/4/4634ea7ed3cfd0494ed272f6a393425c9513fd0b.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/blues/original/2X/3/3ea5197284e3b388426ab76e16bf68552a509480.jpeg) In the terminal there is a help available with the question mark icon. Press the T key for setting the tracing of the communications/errors etc. Let me know if you need help. Regards Rob Oudendijk ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [May 3, 2026, 1:04pm UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/14 "2026-05-03T13:04:04Z")
Thanks for the guidance. I connected it via USB and powered it on. Here’s what I got upon hitting T. [ignore the orientation bit, I picked it up to see if anything was on the back screen) I’m not sure what I’m looking at here; is there a GPS issue (it is in the house while doing this). ```auto G04:31.00 GPS search (67 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G04:36.00 GPS search (72 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G04:41.47 GPS search (77 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G04:47.00 GPS search (83 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G04:52.00 GPS search (88 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G04:54.10 _log.qo: gpsmax: cancelling GPS seek: no signal after 90 seconds ``` ```auto G04:54.10 _log.qo: gps: unable to refresh after 90 sec (no signal) ``` ```auto G04:54.10 sync: wakeup: gps cancel ``` ```auto G04:54.11 _log.qo: gpsmax: requesting initial GPS refresh: period:86400s c:0 f:2 m:0 ``` ```auto G04:54.12 sync: wakeup: gps initiate ``` ```auto G04:55.00 _log.qo: gpsmax: NMEA data being received ``` ```auto G04:57.73 GPS search (2 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:03.00 GPS search (8 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:09.35 GPS search (14 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:09.36 sync: wakeup: gps poll ``` ```auto G05:15.00 GPS search (19 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:20.00 GPS search (25 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:25.00 GPS search (30 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:30.00 GPS search (35 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:35.09 GPS search (40 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:41.00 GPS search (46 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:46.00 GPS search (51 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:51.00 GPS search (56 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G05:56.00 GPS search (61 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G06:01.00 GPS search (66 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G06:07.69 GPS search (72 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G06:13.00 GPS search (78 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G06:18.00 GPS search (83 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G06:23.81 GPS search (88 sec, 0/0 dB SNR, 0/0 sats, HDOP 0.00) ``` ```auto G06:25.01 _log.qo: gpsmax: cancelling GPS seek: no signal after 90 seconds ``` ```auto G06:25.01 _log.qo: gps: unable to refresh after 90 sec (no signal) ``` ```auto G06:25.01 sync: wakeup: gps cancel ``` ```auto S06:25.03 sync: wireless: modem disconnect requested {cell-disconnect-begin} ``` ```auto S06:25.04 sync: wireless: idle {disconnected} ``` ```auto S06:25.04 sync: wireless: idle {disconnected} ``` ```auto S06:25.04 sync: wireless: idle {disconnected} ``` ```auto S06:25.08 modem: waiting for shutdown ``` ```auto M06:25.12 _log.qo: gpsmax: modem powered down ``` ```auto M06:26.05 modem: wireless: modem now OFF {modem-off} ``` ```auto M06:26.05 modem: ********************************** ``` ```auto M06:26.06 modem: active for 194 sec ``` ```auto M06:26.06 modem: ********************************** ``` ```auto M06:31.14 sync: wakeup: modem shutdown ``` ```auto M06:31.25 modem: wireless: idle {disconnected} ``` ```auto S06:31.33 sync: wireless: modem disconnected {cell-disconnected} ``` ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [May 3, 2026, 2:28pm UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/15 "2026-05-03T14:28:26Z")
Roger, I go the feeling this is not the start of booting up, you should have other data too firmware etc..Can you reboot the airnote and just copy the log file? Regards Rob Oudendijk ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [May 4, 2026, 12:58pm UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/16 "2026-05-04T12:58:48Z")
Yes, that’s odd- most of the data wasn’t copied, not sure why. I’ll try again tomorrow. ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [May 5, 2026, 10:31am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/17 "2026-05-05T10:31:18Z")
Apologies again for my incompetence. Here’s a fresh log from today from startup: Welcome to the Notecard In-Browser Terminal. Start making requests below. (For advanced info, use the ‘help’ command.) ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [May 5, 2026, 11:23am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/18 "2026-05-05T11:23:01Z")
Roger, I did not see any log files attached? Regards Rob Oudendijk ---
**Author:** ![rsmith02](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@rsmith02](https://discuss.blues.com/u/rsmith02)\ **Post date:** [May 5, 2026, 11:42am UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/19 "2026-05-05T11:42:34Z")
Hmm, I think my problem is doing this from the email interface (just replying to an email) vs the forum. [notecard\_2026-05-05T10\_30\_18.log](https://discuss.blues.com/uploads/short-url/qrV2uYHftqHmgO1Txr5lvZsZSNB.log) (24.0 KB) ---
**Author:** ![robouden](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/robouden/32/336_2.png) [@robouden](https://discuss.blues.com/u/robouden)\ **Post date:** [May 5, 2026, 2:16pm UTC](https://discuss.blues.com/t/airnote-data-not-updating/3537/20 "2026-05-05T14:16:06Z")
Roger, I quickly check the log file. Noticed this error: ![image](https://us1.discourse-cdn.com/flex020/uploads/blues/original/2X/a/a5a4fbd3c59b61e9c27525518eae3c7b3bd3be1c.png) Seems and JSON error in the file. I have no idea what to make about that. Regards, Rob Oudendijk [Next page](https://discuss.blues.com/t/airnote-data-not-updating/3537.md?page=2)