# Blues Gateway Factory Reset

**URL:** <https://discuss.blues.com/t/blues-gateway-factory-reset/2531>\
**Category:** Troubleshooting\
**Created:** [December 30, 2024, 6:21pm UTC](https://discuss.blues.com/t/blues-gateway-factory-reset/2531 "2024-12-30T18:21:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jpresnail](https://avatars.discourse-cdn.com/v4/letter/j/c37758/32.png) [@jpresnail](https://discuss.blues.com/u/jpresnail)\
**Post date:** [December 30, 2024, 6:21pm UTC](https://discuss.blues.com/t/blues-gateway-factory-reset/2531/1 "2024-12-30T18:21:21Z")

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Hi,

I accidentally factory reset because of password issues during setup, But I didn’t realize that the gateway was pre setup for Blues.

Can someone help me re-set-it-up.

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**Author:** ![RobLauer](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/roblauer/32/1567_2.png) [@RobLauer](https://discuss.blues.com/u/RobLauer)\
**Post date:** [December 30, 2024, 6:23pm UTC](https://discuss.blues.com/t/blues-gateway-factory-reset/2531/2 "2024-12-30T18:23:27Z")

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Hi @jpresnail and welcome to the Blues community!

I’ll DM you shortly with complete instructions.

Thanks,  
Rob