# Can't create a note via Notehub

**URL:** <https://discuss.blues.com/t/cant-create-a-note-via-notehub/3665>\
**Category:** Notehub.io\
**Created:** [October 21, 2026, 6:26pm UTC](https://discuss.blues.com/t/cant-create-a-note-via-notehub/3665 "2026-10-21T18:26:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![richf](https://avatars.discourse-cdn.com/v4/letter/r/74df32/32.png) [@richf](https://discuss.blues.com/u/richf)\
**Post date:** [October 21, 2026, 6:26pm UTC](https://discuss.blues.com/t/cant-create-a-note-via-notehub/3665/1 "2026-10-21T18:26:49Z")

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Hi,

I’m unable to create a note via Notehub. The error text says “Unable to load available Notefiles for this device” when I tap the NOTE button. The “Add Note” button in the dialog box has no affect.

thanks, Rich

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**Author:** ![RobLauer](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/roblauer/32/1567_2.png) [@RobLauer](https://discuss.blues.com/u/RobLauer)\
**Post date:** [October 21, 2026, 9:09pm UTC](https://discuss.blues.com/t/cant-create-a-note-via-notehub/3665/2 "2026-10-21T21:09:53Z")

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Hi @richf,

That error means Notehub couldn’t load the list of Notefiles, and the dialog can’t submit without that list, which is why “Add Note” does nothing. It’s a possible bug in Notehub that I’d like to track down though.

To help us confirm, could you send:

1. Your role in the project (Owner, Developer, Viewer, or Support)
2. Whether this happens for every device or only one, and that device’s DeviceUID

Thanks,  
Rob