# How do I backup notes stuck in .qo file due notecard issue

**URL:** <https://discuss.blues.com/t/how-do-i-backup-notes-stuck-in-qo-file-due-notecard-issue/1420>\
**Category:** Notecard API\
**Created:** [May 26, 2023, 8:31pm UTC](https://discuss.blues.com/t/how-do-i-backup-notes-stuck-in-qo-file-due-notecard-issue/1420 "2023-05-26T20:31:56Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Francois](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/francois/32/15_2.png) [@Francois](https://discuss.blues.com/u/Francois)\
**Post date:** [May 26, 2023, 8:31pm UTC](https://discuss.blues.com/t/how-do-i-backup-notes-stuck-in-qo-file-due-notecard-issue/1420/1 "2023-05-26T20:31:56Z")

</div>

- notecard is stuck in extended-network-failure (restart, power cycle not working)
- valuable notes exist in the .qo file:  
_file.changes.pending {‘changes’: 7, ‘info’: {‘vitals.qo’: {‘changes’: 6, ‘total’: 6}, ‘syscheck.qo’: {‘changes’: 1, ‘total’: 1}}, ‘total’: 7, ‘pending’: True}_
- note.get does not work on notecard .qo (only .qi)
- card.reset usually fixes the network issue, but it wipes the contents pending transfer to note hub  
 → how do I read the notes in my vitals.qo so I can stash them away before doing a reset (and resubmit if reset worked?)

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<div class="post-metadata">

**Author:** ![rozzie](https://avatars.discourse-cdn.com/v4/letter/r/7c8e57/32.png) [@rozzie](https://discuss.blues.com/u/rozzie)\
**Post date:** [May 27, 2023, 11:16am UTC](https://discuss.blues.com/t/how-do-i-backup-notes-stuck-in-qo-file-due-notecard-issue/1420/2 "2023-05-27T11:16:36Z")

</div>

{“req”:“note.template”,“file”:“test.qo”,“body”:{“temp”:12.1,“humidity”:14.1}}  
{“bytes”:25}

{“req”:“note.add”,“file”:“test.qo”,“body”:{“temp”:15.6,“humidity”:38.3}}  
{“template”:true}

{“req”:“note.add”,“file”:“test.qo”,“payload”:“aGkgdGhlcmU=”}  
{“template”:true}

ls  
a:/data/test-qo.json (180)  
a:/data/test-qo.000 (59)  
a:/data/\_log-qo.json (22)  
a:/data/\_health-qo.json (34)  
a:/data/\_notefiles.json (2364)  
a:/data/\_env-dbs.json (2521)  
a:/\_config.json (962)  
used:26624 free:907264  
fd cache:0 (hwm:1)

cat test.qo  
{“req”:“note.template”,“file”:“test.qo”,“body”:{“temp”:12.1,“humidity”:14.1}}  
{“req”:“note.add”,“file”:“test.qo”,“time”:1685185679,“body”:{“temp”:15.6015625,“humidity”:38.299999237060547}}  
{“req”:“note.add”,“file”:“test.qo”,“time”:1685185791,“body”:{},“payload”:“aGkgdGhlcmU=”}