# Lorawan Gateway reset
**URL:** https://discuss.blues.com/t/lorawan-gateway-reset/2092
**Category:** Troubleshooting
**Created:** [April 24, 2024, 10:40pm UTC](https://discuss.blues.com/t/lorawan-gateway-reset/2092 "2024-04-24T22:40:04Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@JordanEdwards](https://discuss.blues.com/u/JordanEdwards)
#### Post date: [April 24, 2024, 10:40pm UTC](https://discuss.blues.com/t/lorawan-gateway-reset/2092/1 "2024-04-24T22:40:04Z")
Hey (probably Rob)!
I recently got my lorawan starter pack and it all looks great, but I did something a little stupid…
I reset the lorawan gateway. I couldn’t log in to it, so I just assumed one of my colleagues had got to it before me and set a username/password and had forgotten to document it.
Only after resetting it did I learn that it was pre-provisioned with the things network stack and I would have to recreate the steps. It isn’t a simple process by any means, but I could not get past the part where, when registering a gateway on the things stack it gives an error message that the Gateway EUI is ‘already being used by another client’. Even if I go through the whole process manually it doesn’t work.
Is there a way to flash the gateway or something to restore it to its original pre-provisioned state? There’s an option on the gateway to restore by uploading a previous configuration file.
I’m sorry I created this headache to begin with.
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### Author:  [@bsatrom](https://discuss.blues.com/u/bsatrom)
#### Post date: [April 24, 2024, 11:32pm UTC](https://discuss.blues.com/t/lorawan-gateway-reset/2092/2 "2024-04-24T23:32:43Z")
Hey @JordanEdwards I can help you here, actually. Can you PM me your Gateway EUI and I’ll get you set back up.
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### Author:  [@JordanEdwards](https://discuss.blues.com/u/JordanEdwards)
#### Post date: [April 25, 2024, 4:47am UTC](https://discuss.blues.com/t/lorawan-gateway-reset/2092/3 "2024-04-25T04:47:28Z")
Right on. God bless you, Brandon. I have my gateway EUI, but can’t seem to find how to send a PM on this platform. I sent it to your gmail, but I can send it somewhere better if you tell me how. Thanks in advance!
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### Author:  [@bsatrom](https://discuss.blues.com/u/bsatrom)
#### Post date: [April 25, 2024, 2:06pm UTC](https://discuss.blues.com/t/lorawan-gateway-reset/2092/4 "2024-04-25T14:06:37Z")
Hey Jordan, I just emailed you the instructed you need to get going again. Mail me back if you need any additional help!
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### Author:  [@JordanEdwards](https://discuss.blues.com/u/JordanEdwards)
#### Post date: [April 25, 2024, 7:43pm UTC](https://discuss.blues.com/t/lorawan-gateway-reset/2092/5 "2024-04-25T19:43:33Z")
You sir, are a life saver!
Thanks so much - it worked 🙂