# Notecard bricked

**URL:** <https://discuss.blues.com/t/notecard-bricked/3174>\
**Category:** Uncategorized\
**Created:** [July 18, 2025, 6:09am UTC](https://discuss.blues.com/t/notecard-bricked/3174 "2025-07-18T06:09:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rberkelm](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@rberkelm](https://discuss.blues.com/u/rberkelm)\
**Post date:** [July 18, 2025, 6:09am UTC](https://discuss.blues.com/t/notecard-bricked/3174/1 "2025-07-18T06:09:11Z")

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I have a Notecard that is “bricked”. The Notecard is not responsive in any way. When connected to a Notecarrier and powered by USB, there is no communication. The Web CLI does not recognize there is a Notecard connected. There are not telltale LEDs flickering. Normally, I see a red LED flickering. I think there may be a power issue with Notecard? Another Notecard connected to the same setup works fine.  
Unfortunately, I don’t have a log of the time it went dead. All I can say is that it was connected in tandem with a Starnote and after a fairly long time trying unsuccessfully to sync via NTN. At the time, it was connected to a Notecarrier XS and powered by USB and a 3.7V Lipo battery. The details of the last successful connection are attached.  
[bricked Notecard\_17Jul25.txt](https://discuss.blues.com/uploads/short-url/4tMxOefunXLz2XrjgX9F2WnbRp7.txt) (1.1 KB)

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**Author:** ![RobLauer](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/roblauer/32/1567_2.png) [@RobLauer](https://discuss.blues.com/u/RobLauer)\
**Post date:** [July 18, 2025, 5:23pm UTC](https://discuss.blues.com/t/notecard-bricked/3174/2 "2025-07-18T17:23:20Z")

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Hi @rberkelm,

Can you please try the instructions provided in our [guide on recovering a bricked Notecard](https://dev.blues.io/guides-and-tutorials/notecard-guides/recovering-a-bricked-notecard/#recovering-a-bricked-notecard) and let us know if that works?

Rob

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**Author:** ![rberkelm](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@rberkelm](https://discuss.blues.com/u/rberkelm)\
**Post date:** [July 18, 2025, 11:49pm UTC](https://discuss.blues.com/t/notecard-bricked/3174/3 "2025-07-18T23:49:21Z")

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Hi Rob  
I tried following the guide on recovering a bricked Notecard. Unfortunately my Notecard is unresponsive. There is no comms. Judging by the lack of LED activity, I don’t think there is any power getting to the Notecard. It’s not the carrier either. I’ve tried a Notecarrier A and XS. As I said before, other Notecards work ok on these carriers.