# Notecard WiFi always has modem-off status even in continuous mode **URL:** \ **Category:** Uncategorized\ **Created:** [November 30, 2024, 4:33am UTC](https://discuss.blues.com/t/notecard-wifi-always-has-modem-off-status-even-in-continuous-mode/2476 "2024-11-30T04:33:43Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![yunzheng](https://avatars.discourse-cdn.com/v4/letter/y/2acd7d/32.png) [@yunzheng](https://discuss.blues.com/u/yunzheng)\ **Post date:** [November 30, 2024, 4:33am UTC](https://discuss.blues.com/t/notecard-wifi-always-has-modem-off-status-even-in-continuous-mode/2476/1 "2024-11-30T04:33:43Z")
For some reason, even though my Notecard WiFi is in `continuous` mode with `sync:true`, the status returned by a `card.wireless` request is `{modem-off}`. How can I fix this so that the Notecard has a continuous connection to Notehub? If it matters, - Notecard WiFi 1.2 - Firmware version 8.1.1.16998 - The WiFi itself seems very good since it’s saying 5 bars - I do see on Notehub an event in `_session.qo` that has the body `{"why":"closed: notecard ended the session"}` ---
**Author:** ![yunzheng](https://avatars.discourse-cdn.com/v4/letter/y/2acd7d/32.png) [@yunzheng](https://discuss.blues.com/u/yunzheng)\ **Post date:** [December 2, 2024, 12:08am UTC](https://discuss.blues.com/t/notecard-wifi-always-has-modem-off-status-even-in-continuous-mode/2476/2 "2024-12-02T00:08:29Z")
I notice this only started happening after I downloaded the firmware version using Notehub and the Notecard’s DFU status is “Completed” instead of “Idle”. I’m thinking this might be the cause, and it was posted on the forum by someone else [here](https://discuss.blues.com/t/dfu-states-completed-vs-idle-and-potential-impact-on-device-behavior/2458). ---
**Author:** ![tjvantoll](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.blues.com/tjvantoll/32/231_2.png) [@tjvantoll](https://discuss.blues.com/u/tjvantoll)\ **Post date:** [December 2, 2024, 9:03pm UTC](https://discuss.blues.com/t/notecard-wifi-always-has-modem-off-status-even-in-continuous-mode/2476/3 "2024-12-02T21:03:25Z")
Hey @yunzheng, Sorry you ran into a problem here. To try to recreate your issue, I factory reset my Notecard 1.2 and set it to `mode: continuous` and `sync: true`. In Notehub I then updated from 7.x to 8.1.2 and I did not have the issue you described—aka my Notecard continued to return `"status": "{network-up}"` from `card.wireless` after the firmware update. I _did_ have the issue described in the other thread, and my DFU Status remained as “Completed” after the update, but it did not affect the connectivity of my device. So there’s a couple of things we can try here: 1. Try 8.1.2. We just published 8.1.2 to Notehub this morning. It _should_ be identical to 8.1.1 for WiFi (the LoRa version had a bug fix and we keep the version numbers in sync), but maybe something weird happened. 2. Capture a trace log from your Notecard after you update. See [How do I capture a trace information from Notecard?](https://discuss.blues.com/t/how-do-i-capture-a-trace-information-from-notecard/152). Maybe there’s something weird going on with the connection that we’ll be able to tell from that. Thanks, TJ ---
**Author:** ![yunzheng](https://avatars.discourse-cdn.com/v4/letter/y/2acd7d/32.png) [@yunzheng](https://discuss.blues.com/u/yunzheng)\ **Post date:** [December 2, 2024, 9:18pm UTC](https://discuss.blues.com/t/notecard-wifi-always-has-modem-off-status-even-in-continuous-mode/2476/4 "2024-12-02T21:18:53Z")
Thank you. I updated the firmware to 8.1.2 and it doesn’t seem to fix anything. I also first set it to `mode:periodic` before changing it to `mode:continuous` with `sync:true` after about 30-50 seconds. Do you think that could have anything to do with this problem? ---
**Author:** ![yunzheng](https://avatars.discourse-cdn.com/v4/letter/y/2acd7d/32.png) [@yunzheng](https://discuss.blues.com/u/yunzheng)\ **Post date:** [December 3, 2024, 3:47am UTC](https://discuss.blues.com/t/notecard-wifi-always-has-modem-off-status-even-in-continuous-mode/2476/5 "2024-12-03T03:47:06Z")
I fixed this issue by giving the Notecard a factory reset