Notecard Cellular NOTE-NBGL-500 and Notecarrier AA Asset Tracker not working?

Hardware
1

Hi,

I followed your guide and watch youtube videos how to set-up an asset tracker. I sent these commands from the CLI.

{“req”:“card.version”}
{“req”:“hub.set”, “product”:“com.gmail.robregadomarkel:cellular_legacy”, “mode”: “periodic”, “outbound”: 1}
{“req”: “card.wireless”, “apn”: “http.globe.com.ph”}
{“req”: “card.location.mode”, “mode”: “periodic”, “seconds”: 20}
{“req”: “card.location.track”, “start”: true}
{“req”: “card.location”}
{“req”:“hub.sync”}

The Notecard does connect according to the Notehub. But, no GPS data.

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image1920×1080 429 KB

I placed the Notecard and Notecarrier AA besides my window and power it using USB connection connected to a USB to 220V adapter.

Attached are the CLI logs.
notecard_2025-02-26T02_31_04.log (29.4 KB)

Regards,
Markel

2

I got these logs at another try. But, I am at my PC setup in my room. I have windows open around me but I am not getting any GPS data.

G05:17.49 GPS search (11 sec, 0/0 dB SNR, 0/0 sats)
G05:22.49 GPS search (16 sec, 0/0 dB SNR, 0/0 sats)
G05:27.49 GPS search (21 sec, 0/0 dB SNR, 0/0 sats)
G05:32.49 GPS search (26 sec, 0/0 dB SNR, 0/0 sats)
G05:37.49 GPS search (31 sec, 0/0 dB SNR, 0/0 sats)
G05:42.49 GPS search (36 sec, 0/0 dB SNR, 0/0 sats)
G05:47.49 GPS search (41 sec, 0/0 dB SNR, 0/0 sats)
G05:52.49 GPS search (46 sec, 0/0 dB SNR, 0/0 sats)
G05:57.49 GPS search (51 sec, 0/0 dB SNR, 0/0 sats)
G06:02.49 GPS search (56 sec, 0/0 dB SNR, 0/0 sats)
G06:07.49 GPS search (61 sec, 0/0 dB SNR, 0/0 sats)
G06:12.49 GPS search (66 sec, 0/0 dB SNR, 0/0 sats)
G06:17.49 GPS search (71 sec, 0/0 dB SNR, 0/0 sats)
G06:22.49 GPS search (76 sec, 0/0 dB SNR, 0/0 sats)
G06:27.49 GPS search (81 sec, 0/0 dB SNR, 0/0 sats)
G06:32.49 GPS search (86 sec, 0/0 dB SNR, 0/0 sats)
G06:37.49 GPS search (91 sec, 0/0 dB SNR, 0/0 sats)
G06:43.49 GPS search (97 sec, 0/0 dB SNR, 0/0 sats)
G06:48.49 GPS search (102 sec, 0/0 dB SNR, 0/0 sats)
G06:53.49 GPS search (107 sec, 0/0 dB SNR, 0/0 sats)
G06:58.49 GPS search (112 sec, 0/0 dB SNR, 0/0 sats)
G07:03.49 GPS search (117 sec, 0/0 dB SNR, 0/0 sats)
G07:08.49 GPS search (122 sec, 0/0 dB SNR, 0/0 sats)
G07:13.49 GPS search (127 sec, 0/0 dB SNR, 0/0 sats)
G07:18.49 GPS search (132 sec, 0/0 dB SNR, 0/0 sats)
G07:23.49 GPS search (137 sec, 0/0 dB SNR, 0/0 sats)
G07:28.49 GPS search (142 sec, 0/0 dB SNR, 0/0 sats)
G07:33.49 GPS search (147 sec, 0/0 dB SNR, 0/0 sats)
G07:38.49 GPS search (152 sec, 0/0 dB SNR, 0/0 sats)
G07:43.49 GPS search (157 sec, 0/0 dB SNR, 0/0 sats)
G07:48.49 GPS search (162 sec, 0/0 dB SNR, 0/0 sats)
G07:53.49 GPS search (167 sec, 0/0 dB SNR, 0/0 sats)
G07:58.49 GPS search (172 sec, 0/0 dB SNR, 0/0 sats)
G08:03.49 GPS search (177 sec, 0/0 dB SNR, 0/0 sats)

This time I input these below at CLI.
{“req”:“card.version”}
{“req”:“hub.set”, “product”:“com.gmail.robregadomarkel:cellular_legacy”, “mode”: “periodic”, “outbound”: 1, “inbound”: 5}
{“req”: “card.wireless”, “apn”: “http.globe.com.ph”}
{“req”: “card.location.mode”, “mode”: “periodic”, “seconds”: 20}
{“req”: “card.location.track”, “start”: true, “heartbeat”: true, “hours”: 12}
{“req”: “card.location”}
{“req”:“hub.sync”}

Regards,
Markel

3

Hi @mtrobregado,

The problem is your outbound and inbound args of your hub.set request are way too low. When you say "outbound":1, you’re telling the Notecard to connect to Notehub over cellular every minute (if there is data to sync). This effectively puts the Notecard into “continuous” mode, meaning the GPS won’t even have a chance to ascertain its location. Try setting outbound/inbound to something much higher (like >= 30).

Alternatively, if you need to have your location data synced so frequently, look into using an external GPS module.

Thanks,
Rob

4

Hi Rob,

I updated to latest firmware. It took a while to finish.

I tried with these commands below.
{“req”: “card.location.mode”,“mode”: “continuous”}
{ “req”: “card.location” }

I saw at CLI the GPS became active but still no GPS data. I will test outdoors tomorrow and see if I can get GPS data.

Regards,
Markel

5

Hi Rob,

I tested outside at my garage with clear view of the sky. After some time there is no GPS data. Then I moved the Notecard and Notecarrier. Then, execute the command below.

{ “req”: “card.location” }

I got the GPS data. Do, I need to move the Notecard for the GPS to work. I mean, I am testing on the table. I just want to verify if the GPS works.

{
 "status": "GPS updated (715 sec, 35/39 dB SNR, 5/16 sats, HDOP 1.50) {gps-active} {gps-signal} {gps-sats} {gps}",
 "mode": "continuous",
 "lat": 14.408569333333332,
 "lon": 120.96234533333333,
 "dop": 1.5,
 "time": 1740728608
}


Regards,
Markel
6

Hey @mtrobregado,

The Notecard only attempts to get a new GPS location if it detects movement via its onboard accelerometer.

But the accelerometer would’ve definitely been triggered by you taking the device outdoors. Based off your description it sounds likely that the Notecard couldn’t find any satellites indoors, and worked fine outdoors (but took a while to make its initial satellite fix, which is pretty common).

TJ