Current spike during sync exceed 3 amps for NOTE-MBGLN (LTE Cat-1 bis | Global)

Our device is resetting. What looks like is happening is that our 3.25A over-current protection system on our power management IC is being triggered. Any current consumption >3.25A will cause our power management IC to cut power to the load (the Notecard and host MCU in this case).

We thought 3.25A would be plenty since the Blues docs say that the Notecard will only consume up to ~2A peak during sync. It’s worth noting that in the years we have been using older notecards, namely NOTE-WBNA-500 (legacy North America Cat-1), we have never seen a current spike over 2A. But when we switched to NOTE-MBGLN (LTE Cat-1 bis | Global), our device started resetting. Below are some screenshots from our Joulescope showing the same device in the same location with the same antenna, but two different Notecards (legacy NOTE-WBNA-500 vs. new NOTE-MBGLN).

What has made this problem more painful to diagnose (and the reason we did not catch it during testing) is that it does not happen all the time. Many times the NOTE-MBGLN syncs with <3A peak current (although it’s close, usually around 2.8A or more), and our product is fine. But now that products are out there in customer’s hands, many of them are in reset doom loops.

Is there anything Blues can do with Notecard firmware to reduce the peak current consumption of NOTE-MBGLN down to the 2A level that is specified in the docs?

The plot thickens, and we think we solved the problem! This seems to actually be a Notecard firmware issue. In the screenshots above, the problematic NOTE-MBGLN (Cat-1 bis global) was running Notecard firmware 9.3.1.17434 and the well-behaved NOTE-WBNA-500 (legacy Cat-1 North America) was running 8.2.3.17326

Today we did another test, and we updated the well-behaved NOTE-WBNA-500 to 11.2.1.17592 (9.3.1.17434 was not available on Notehub for a pure apples-to-apples test). When we updated NOTE-WBNA-500 to 11.2.1, it also started consuming more than 3A peak current and resetting our device! See below:

So then we decided to downgrade NOTE-MBGLN to 8.2.3, the same well-behaved firmware that NOTE-WBNA-500 was on previously. When we did that, NOTE-MBGLN’s peak current dropped from >3A to ~1.5A! Problem “solved!”

Still, Blues should fix (or at least document) this because the Notecards are consuming >1.5X the current that the docs say they consume.

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