Troubleshooting

Topic	Replies	Views	Activity
Help! My Notecard is not connecting to the Cell Network! NOTE: An updated version of this guide is available here: Diagnosing Cellular Connectivity Issues ▶ Summary ▶ Version This guide assumes you can communicate with the Notecard locally with serial, USB, or I2C and you can…	4	2090	May 13, 2022
About the Troubleshooting category	0	712	November 24, 2020
Alternatives to AWS SQS (Access Key) Routes	4	82	February 25, 2026
NTN transmission problem	3	17	February 18, 2026
Discrepancy between template size and card.usage.get reported size python	1	8	February 11, 2026
Change DFU Mode Remotely	3	18	February 10, 2026
Notecard firmware not sorted by reverse creation date	2	31	January 14, 2026
Outboard DFU woes: "DFU image is not valid 9(0) {odfu-fail}"	3	46	November 21, 2025
I2C and UART degradation	6	72	November 10, 2025
Failed to reset Notecard Exception Issue python	6	68	October 23, 2025
Session Close/Open Behavior while Swan sleeps	9	94	October 20, 2025
GPS not locking when in periodic mode (but does in continuous)	4	52	August 14, 2025
GPS attempt requiring initial cell connection	5	50	August 13, 2025
Error condition spotted on v8.1.4 LTS - mutexLock nested! file.c:216. mutex:127 in _health.qo firmware-release , lts	8	82	August 4, 2025
Wifi Notecard connecting followed by 'Firmware Exception and Timeout'	7	119	August 1, 2025
NOTE-WIFI works with our I2C setup, NOTE-ESP fails to work on I2C	9	106	July 10, 2025
Failed to aquire I2C lock while trying to put Swan to sleep with CircuitPython	2	40	June 27, 2025
Communication Failure from WIFI to Cellular	7	61	June 13, 2025
Anyone experienced this before?	1	31	June 12, 2025
[Wireless for Opta] Constant I2C errors	5	119	June 10, 2025
Utilizing ESP32-S3 USB-UART in tandem with UART0 for Notecard Comms	8	292	May 23, 2025
Inconsistent rsp when following the RPI tutorial	2	32	May 20, 2025
Only one of multiple Notes is successfully routed	24	270	May 13, 2025
Is there an easy way to determine if Notecard is seeing an external SIM?	2	49	May 7, 2025
I2C error encountered during I2C transmit hook execution	5	176	May 5, 2025
Serial connection	3	48	April 30, 2025
Unable to get reception	3	36	April 29, 2025
How do I capture a trace information from Notecard?	4	3389	April 25, 2025
Explanation on lora / arduino setup	5	84	April 20, 2025
Manual MQTT routing failing	2	58	April 18, 2025

Help! My Notecard is not connecting to the Cell Network!

NOTE: An updated version of this guide is available here: Diagnosing Cellular Connectivity Issues ▶ Summary ▶ Version This guide assumes you can communicate with the Notecard locally with serial, USB, or I2C and you can…