Troubleshooting

Topic	Replies	Views	Activity
Help! My Notecard is not connecting to the Cell Network! NOTE: An updated version of this guide is available here: Diagnosing Cellular Connectivity Issues Summary Overview of basic network connectivity issue resolution. Version VERSION 20201215.1 This guide assumes you can co…	4	2054	May 13, 2022
About the Troubleshooting category	0	702	November 24, 2020
Session Close/Open Behavior while Swan sleeps	3	17	September 3, 2025
GPS not locking when in periodic mode (but does in continuous)	4	28	August 14, 2025
GPS attempt requiring initial cell connection	5	36	August 13, 2025
Error condition spotted on v8.1.4 LTS - mutexLock nested! file.c:216. mutex:127 in _health.qo firmware-release , lts	8	77	August 4, 2025
Wifi Notecard connecting followed by 'Firmware Exception and Timeout'	7	42	August 1, 2025
NOTE-WIFI works with our I2C setup, NOTE-ESP fails to work on I2C	9	81	July 10, 2025
Failed to aquire I2C lock while trying to put Swan to sleep with CircuitPython	2	26	June 27, 2025
Communication Failure from WIFI to Cellular	7	41	June 13, 2025
Anyone experienced this before?	1	25	June 12, 2025
[Wireless for Opta] Constant I2C errors	5	59	June 10, 2025
Utilizing ESP32-S3 USB-UART in tandem with UART0 for Notecard Comms	8	75	May 23, 2025
Inconsistent rsp when following the RPI tutorial	2	16	May 20, 2025
Only one of multiple Notes is successfully routed	24	179	May 13, 2025
Is there an easy way to determine if Notecard is seeing an external SIM?	2	30	May 7, 2025
I2C error encountered during I2C transmit hook execution	5	109	May 5, 2025
Serial connection	3	23	April 30, 2025
Unable to get reception	3	21	April 29, 2025
How do I capture a trace information from Notecard?	4	3316	April 25, 2025
Explanation on lora / arduino setup	5	39	April 20, 2025
Manual MQTT routing failing	2	42	April 18, 2025
Cannot Get a GPS fix	21	198	April 17, 2025
NoteRequest Memory Leak on Swan	2	57	April 7, 2025
Notecard Lora failing on first hub.sync request	6	22	March 31, 2025
Starnote GPS Not Being Recognized	21	176	March 28, 2025
Asset Tracker only one _track.q0 in 23 mins?	7	42	March 4, 2025
NOTE-WBGLW WiFi on AUX mode	17	100	February 25, 2025
Arduino Serial Monitor "no notecard"	6	532	February 25, 2025
Accessing to notehub so freqeuntly	3	36	February 19, 2025