Troubleshooting

Topic	Replies	Views	Activity
Help! My Notecard is not connecting to the Cell Network! NOTE: An updated version of this guide is available here: Diagnosing Cellular Connectivity Issues Summary Overview of basic network connectivity issue resolution. Version VERSION 20201215.1 This guide assumes you can co…	4	2063	May 13, 2022
About the Troubleshooting category	0	704	November 24, 2020
I2C and UART degradation	6	30	November 10, 2025
Failed to reset Notecard Exception Issue python	6	43	October 23, 2025
Session Close/Open Behavior while Swan sleeps	9	69	October 20, 2025
GPS not locking when in periodic mode (but does in continuous)	4	34	August 14, 2025
GPS attempt requiring initial cell connection	5	40	August 13, 2025
Error condition spotted on v8.1.4 LTS - mutexLock nested! file.c:216. mutex:127 in _health.qo firmware-release , lts	8	78	August 4, 2025
Wifi Notecard connecting followed by 'Firmware Exception and Timeout'	7	52	August 1, 2025
NOTE-WIFI works with our I2C setup, NOTE-ESP fails to work on I2C	9	86	July 10, 2025
Failed to aquire I2C lock while trying to put Swan to sleep with CircuitPython	2	26	June 27, 2025
Communication Failure from WIFI to Cellular	7	41	June 13, 2025
Anyone experienced this before?	1	27	June 12, 2025
[Wireless for Opta] Constant I2C errors	5	70	June 10, 2025
Utilizing ESP32-S3 USB-UART in tandem with UART0 for Notecard Comms	8	94	May 23, 2025
Inconsistent rsp when following the RPI tutorial	2	19	May 20, 2025
Only one of multiple Notes is successfully routed	24	204	May 13, 2025
Is there an easy way to determine if Notecard is seeing an external SIM?	2	34	May 7, 2025
I2C error encountered during I2C transmit hook execution	5	131	May 5, 2025
Serial connection	3	24	April 30, 2025
Unable to get reception	3	21	April 29, 2025
How do I capture a trace information from Notecard?	4	3339	April 25, 2025
Explanation on lora / arduino setup	5	42	April 20, 2025
Manual MQTT routing failing	2	48	April 18, 2025
Cannot Get a GPS fix	21	220	April 17, 2025
NoteRequest Memory Leak on Swan	2	59	April 7, 2025
Notecard Lora failing on first hub.sync request	6	26	March 31, 2025
Starnote GPS Not Being Recognized	21	195	March 28, 2025
Asset Tracker only one _track.q0 in 23 mins?	7	47	March 4, 2025
NOTE-WBGLW WiFi on AUX mode	17	110	February 25, 2025