For the past month or so, I don’t seem to be able to get any more than 2 NTN notes to arrive in Notehub, even though 3 or 4 are sent. In my setup, I queue an NTN note every 4 hours and after 12 hours I sync 3 notes. Of these, only the first 2 arrive in Notehub. Here is an example 12 hour log which shows that 3 notes were successfully sent.
notecard_2025-07-06T07_50_12.log (18.5 KB)
This is what I see in Notehub:
If I manually add 4 NTN notes and then sync, only the first two arrive. See this log:
notecard_2025-07-06T23_03_00.log (6.9 KB)
Is there a filter to limit the number of notes at the server?
Hi @rberkelm. I’m sorry to hear about this problem. I just attempted to reproduce the issue using an NBGLN and the same firmware version you’re running, but I wasn’t successful; the 4 Notes showed up on Notehub. We just added some additional debug logging on the Notehub side to try to get to the bottom of this. Could you please run your experiment where you manually add 4 Notes again, and once again provide us with the trace log? Thanks very much for your patience!
Hi @hroche
I’ve manually added 3 Notes and had 2 Notes previously queued - total 5 Notes successfully sent according to the log, but still only the first 2 arrive in Notehub.
notecard_2025-07-08T04_41_14.log (7.2 KB)
The rest must be caught and rejected somewhere in the server? I don’t think this issue is isolated to this particular Notecard + Starnote combo. I have another Notecard + Starnote set up and the same is happening to its data.
There is another issue as well which may or may not be related. The timestamp on the Notecard is currently around 7 minutes behind the actual time. The Notecard reports a timestamp of 1751952148 ( Tuesday, 8 July 2025 15:22:28 [GMT+10:00]) but the actual time is 15:29.
I reported a previous experience of this issue here: Card.time request returns incorrect time
The Notecard has remained powered for the past 5 weeks, only syncing via NTN, and other than the issue of only receiving 2 Notes, it has run without any problems.
The Notecard Time issue was supposed to be addressed in the next Dev release and LTS8. Since LTS8 is out and I am running the latest Dev release (Version: 9.1.1.17181), I assumed it was fixed, but it appears not to be.
