Starnote NTN data not appearing in portal or on route

I just set up a cellualr note card with Starnote as fallback. Following the example provided I was able to get the cellular card sendata thru route I set up.

After adding the starnote card, I see on my dashboard “two devices” , but nowhere within the settings do i see a reference to the starnote card as a second device.

additonally any synced data( which i assume is being transmitted) , is not showing on website or my route.

do I need to add the starnote somewhere to appear or use the route the celluar card is using ?

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Hey @stewartm,

And welcome to the Blues community!

After adding the starnote card, I see on my dashboard “two devices” , but nowhere within the settings do i see a reference to the starnote card as a second device.

The Starnote is not a separate device and will not show up as a second device in Notehub. By chance have you used multiple Notecards on this Notehub project at different times?

additonally any synced data( which i assume is being transmitted) , is not showing on website or my route.

do I need to add the starnote somewhere to appear or use the route the celluar card is using ?

If you don’t see the data in Notehub then it is probably not being transmitted. If you run the steps in the quickstart with trace mode on (see Starnote Quickstart - Blues Developers), you should be able to verify whether data is being sent or not.

You shouldn’t have to do anything different to route data that Starnote transmits.

TJ

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