Serial Port Connection Issue

After inserting the LoRaWAN Notecard into my Notecarrier F and attaching an antenna, I tried to connect to the website using the “USB Notecard” button. I am unable to connect and receive a message saying “no compatible devices found”. I looked through my Device Manager and found the Notecard but it says under device status: “The drivers for this device are not installed. (Code 28)”. I am running Windows 11 which shouldn’t have any issues. I have tried multiple USB cables (which I know can transfer data) and multiple computers, and I have used a Notecarrier Pi and Cellular Card to connect to site before on a previous project with no issues. Why might I be having issues connecting to the Blues website now?

Hey @Dan,

Welcome to the Blues community!

Sorry you ran into issues here. If you haven’t already, could you try installing the CP210x drivers from SILabs and see if that helps?

TJ

That worked! Thank you for your help.

1 Like