Hello.
I am trying to connect my notecard to my notehub using my LoRa Gateway. For some background, my notecard is a Lora Notecard which says NOTE-LWUS on it. When I scan the QR code I get “9181010S6040120057,AC1F09FFFE109D9F”.
I have setup my Gateway using wifi. The wifi network I connected it to works properly and the gateway has the blue pulsing light confirming that it is connected. Moreover, I can connected a laptop to the gateways access point and make google searches from it showing that it is connected over wifi.
My notecards came in a 3 pack as I bought the starter kit and I get the same results on each of them. When I continue in the Quickstart document, connect to the notecard as shown using USB, I am able to communicate with the card using the Notecard In-Browser Terminal. For example I can get
" ```
{“req”:“card.version”}
{
“device”: “dev:0080e1150045226d”,
“name”: “Blues Wireless Notecard”,
“board”: “3”,
“version”: “notecard-wl-7.5.2.17004”,
“sku”: “NOTE-LWUS”,
“ordering_code”: “LZ0WZ0N0ZZBD”,
“lora”: true,
“body”: {
“org”: “Blues Wireless”,
“product”: “Notecard”,
“target”: “wl”,
“version”: “notecard-wl-7.5.2”,
“ver_major”: 7,
“ver_minor”: 5,
“ver_patch”: 2,
“ver_build”: 17004,
“built”: “Nov 26 2024 14:01:26”
}
}
However, when I use "{"req":"hub.set", "product":"com.gmail.willronan4:lora"}" to connect to my hub, and then {"req":"hub.sync"}, I do not see the device added on the hub or get any indication from the card that is synced. Moreover, when I run {"req":"hub.sync.status"} I get either
"{
"sync": true,
"requested": 4,
"status": "waiting to begin first sync {idle}"
}"
or
"{
"sync": true,
"seconds": 2558,
"status": "sync error: maximum retries exceeded trying to join LoRaWAN network {extended-network-failure}"
}"
I wanted to try doing a firmware updated with one of the notecards so I downloaded STM32CubeProgrammer as instructed in the documentation for doing a lora notecard firmware update. However when I try to connect to the card I get.

I am at my wits end and am humbly asking for any help. And very importantly, my end goal is to put this lora notecard on a notecarrier F 1.3 to transmit data to Arduino IoT Cloud. Is there any reason why that would not work even after I get the notecard working?
Thank you for any support you can provide!
Best,
Will