I have set up the airnotes with readings displayed on the screen… however after scanning the device, the devise dashboard is showing 0… this seem to be the case across other devices previously installed and deployed ( they weren’t showing 0, yesterday)
Is there a glitch or ongoing device upgrade. Any help or info would be appreciated
Kachi,
For troubleshoot better, do you have Device ID/dashboards/screenshots to share with us?
Warm Regards,
Rob Oudendijk
I also have to visited notehub and noticed that devices seen under the explore airnote tab seem to also show the same 0 readings when I click on the device dashboard of any of the devices.
Kachi,
Can you share a device id with us?
Regards,
rob
Dev: 863740067189826
Here is one
Kachi,
Seems last message was voltage low…
Thu 03:18:00 PM: warning: voltage is low (3.45V)
I will check a bit more.
Regards
Rob
Kachi,
In fact it has been very low for a while:
Thu 03:18:00 PM: warning: voltage is low (3.45V)
Wed 10:13:29 AM: warning: voltage is low (3.32V)
Mon 03:30:39 PM: warning: voltage is low (3.32V)
Sun 03:16:56 PM: warning: voltage is low (3.38V)
Sun 03:13:11 PM: boot (brown-out & hard reset [4015700])
2024-09-21 12:19:17 AM: warning: voltage is low (3.46V)
2024-09-19 10:20:46 PM: warning: voltage is low (3.33V)
2024-09-17 12:38:33 AM: warning: voltage is low (3.47V)
2024-09-15 11:10:22 AM: warning: voltage is low (3.46V)
2024-09-14 05:53:11 AM: warning: voltage is low (3.48V)
2024-09-13 01:34:39 AM: warning: voltage is low (3.46V)
2024-09-12 12:20:22 AM: warning: voltage is low (3.46V)
2024-09-10 12:20:34 PM: warning: voltage is low (3.46V)
2024-09-09 11:53:32 AM: warning: voltage is low (3.48V)
2024-09-08 10:21:22 AM: warning: voltage is low (3.35V)
2024-09-07 08:36:18 AM: warning: voltage is low (3.48V)
2024-09-06 08:02:06 AM: warning: voltage is low (3.36V)
2024-09-05 07:27:27 AM: warning: voltage is low (3.48V)
2024-09-04 06:20:43 AM: warning: voltage is low (3.47V)
2024-09-03 06:18:36 AM: warning: voltage is low (3.40V)
2024-09-02 04:44:50 AM: warning: voltage is low (3.50V)
2024-09-01 04:18:35 AM: warning: voltage is low (3.44V)
2024-08-30 08:18:35 AM: warning: voltage is low (3.47V)
2024-08-28 02:18:38 PM: warning: voltage is low (3.50V)
Can you charge it by USB?
Regards
Rob
This also cuts across other devices with no readings as well.
Dev: 863740067288990
It all had readings as at yesterday.
Ok. I will ask for it to be charged. But I notice it across other devices that are not mine but can be seen via
Kachi,
Can you send me a list (can be private) of your devices?
Hugs and peace,
Rob
That one also not charging:
Wed 05:55:40 PM: warning: voltage is dead (2.98V)
Sun 07:03:55 PM: warning: voltage is dead (3.05V)
2024-09-19 06:00:18 PM: warning: voltage is dead (3.03V)
2024-09-16 05:58:10 PM: warning: voltage is dead (3.04V)
2024-09-13 05:55:09 PM: warning: voltage is dead (3.00V)
2024-09-10 05:55:13 PM: warning: voltage is dead (3.01V)
2024-09-07 05:56:01 PM: warning: voltage is dead (3.02V)
2024-09-04 05:55:50 PM: warning: voltage is dead (3.12V)
2024-09-01 02:35:14 AM: warning: voltage is dead (3.14V)
2024-08-29 05:58:17 PM: warning: voltage is dead (3.06V)
2024-08-28 08:08:46 AM: warning: voltage is dead (3.17V)
2024-08-25 11:43:51 PM: warning: voltage is dead (3.19V)
2024-08-23 05:57:16 PM: warning: voltage is dead (3.11V)
2024-08-20 05:59:35 PM: warning: voltage is dead (3.14V)
2024-08-19 05:57:12 PM: warning: voltage is dead (3.13V)
2024-08-17 06:01:10 PM: warning: voltage is dead (3.16V)
2024-08-15 05:57:49 PM: warning: voltage is dead (3.14V)
2024-08-13 06:21:02 PM: warning: voltage is low (3.22V)
2024-08-11 05:58:31 PM: warning: voltage is dead (3.15V)
2024-08-08 07:02:50 PM: warning: voltage is low (3.24V)
2024-08-06 06:07:03 PM: warning: voltage is low (3.20V)
2024-08-03 06:17:48 PM: warning: voltage is low (3.26V)
2024-08-01 06:01:36 PM: warning: voltage is low (3.28V)
2024-07-30 05:58:21 PM: warning: voltage is low (3.33V)
2024-07-28 06:41:02 PM: warning: voltage is low (3.27V)
2024-07-26 06:09:31 PM: warning: voltage is low (3.28V)
2024-07-22 05:58:16 PM: warning: voltage is dead (3.19V)
2024-07-21 05:55:00 PM: warning: voltage is dead (3.19V)
2024-07-20 05:54:51 PM: warning: voltage is dead (3.19V)
2024-07-18 06:00:19 PM: warning: voltage is low (3.23V)
2024-07-16 06:24:36 PM: warning: voltage is low (3.25V)
2024-07-15 06:05:50 PM: warning: voltage is low (3.24V)
2024-07-12 06:10:38 PM: warning: voltage is low (3.24V)
2024-07-08 07:29:22 PM: warning: voltage is low (3.27V)
2024-07-02 09:45:47 PM: warning: voltage is low (3.29V)
2024-06-27 06:06:01 PM: warning: voltage is low (3.31V)
2024-06-24 06:01:35 PM: warning: voltage is low (3.35V)
2024-06-22 05:57:03 PM: warning: voltage is low (3.45V)
2024-06-20 06:20:19 PM: warning: voltage is low (3.30V)
2024-06-15 06:06:24 PM: warning: voltage is low (3.31V)
2024-06-13 05:59:12 PM: warning: voltage is low (3.34V)
2024-06-10 06:02:34 PM: warning: voltage is low (3.32V)
2024-06-08 08:01:07 PM: warning: voltage is low (3.39V)
2024-06-06 05:55:39 PM: warning: voltage is low (3.43V)
2024-06-03 11:43:35 PM: warning: voltage is low (3.27V)
2024-06-01 06:09:11 PM: warning: voltage is low (3.34V)
2024-05-29 07:05:14 PM: warning: voltage is low (3.35V)
2024-05-27 05:56:25 PM: warning: voltage is low (3.41V)
2024-05-25 05:58:44 PM: warning: voltage is low (3.26V)
2024-05-22 06:32:18 PM: warning: voltage is low (3.31V)
2024-05-19 05:55:13 PM: warning: voltage is low (3.27V)
2024-05-17 06:25:15 PM: warning: voltage is low (3.30V)
2024-05-11 06:03:48 PM: warning: voltage is low (3.29V)
2024-05-08 06:02:59 PM: warning: voltage is low (3.26V)
2024-05-04 06:03:49 PM: warning: voltage is low (3.29V)
2024-05-01 05:57:13 PM: warning: voltage is low (3.27V)
2024-04-28 06:17:33 PM: warning: voltage is low (3.29V)
2024-04-22 05:58:11 PM: warning: voltage is low (3.28V)
2024-04-21 05:57:26 PM: warning: voltage is low (3.29V)
2024-04-19 05:59:06 PM: warning: voltage is low (3.31V)
2024-04-16 06:19:15 PM: warning: voltage is low (3.28V)
2024-04-11 06:03:24 PM: warning: voltage is low (3.28V)
2024-04-09 05:55:26 PM: warning: voltage is low (3.29V)
2024-04-06 06:19:46 PM: warning: voltage is low (3.30V)
2024-03-31 06:05:41 PM: warning: voltage is low (3.36V)
2024-03-29 05:58:21 PM: warning: voltage is low (3.32V)
2024-03-28 05:55:01 PM: warning: voltage is low (3.33V)
2024-03-26 05:51:41 PM: warning: voltage is low (3.37V)
So I visited notehub.io and clicked on the dashboard of a random device deployed somewhere in the US (just to see if this problem was unique to the devices here in Nigeria)
See attached the feedback from the page.
I would compile the list of devices and share with you.
Many thanks for your help
@Kachi thanks very much for bringing this to our attention. A new feature went out yesterday which appears to have caused the dashboard issue you’re seeing.
I’m working on a fix for it right now, and I will update this thread again when I get it deployed to production and have verified things seem to be working again as expected.
@Kachi the fix is out now, and I checked the Airnote dashboard for the device you reported showing no data (Airnote Dashboard — Esit-Eket Community) and it is showing data once more.
Please let me know if you notice any further issues, and thanks again for reporting this.
Paigen11,
I am just wondering if it is possible to have the latest pm2.5 reading of the Airnotes being displayed at https://notehub.io/product/com.blues.airnote/devices/?
Regards,
Rob Oudendijk
I can pass along your request to the team responsible for the Notehub application. Is there any additional info I can provide for displaying the pm2.5 reading in particular?
Thanks,
Paige
Paigen11,
Yes, CSV output would be helpful too.
Warm regards
Rob
