Notecard is connected to Wifi, but not syncing

1

In production test, we test the module under many potential scenarios to make sure it will work in the field, here is what we did in this particular test, and Notecard failed:

  • Run the module normally with Wifi Router ON
  • Then, suddenly switch Wifi Router OFF for few minutes and switch it back ON again
  • The Notecard Disconnected from Wifi as expected initially
  • Then, we waited few minutes for Wifi Router to boot up
  • And tried Sending command from Notehub to Notecard
  • And also from Notecard to Notehub
  • Notecard failed to Sync for more than an hour. and kept printing this in Sync Status:

Sync Status: {“status”:“wifi connected to Simpletest {wifi-joined}”,“mode”:“{modem-on}”,“sync”:true}

What does that mean?

2

Hi @Waseem and welcome to the Blues community!

Which Notecard WiFi version are you on (v1 or v2)? And also which version of the Notecard firmware are you using?

Rob

3

Hi Rob,

We are using Wifi V1, V2 does not work over I2C (That’s another problem).
FW version 6.2 (We tried the later versions, but they all have issues, for example the latest one keeps triggering the Attn pin, even though we thought we disabled all attention sources apart from Qi).

4

Hi @Waseem ,

Can you please enable trace logging with:

{
  "req": "card.trace",
  "mode": "on"
}

I’m pretty sure that will eventually list out “WF200 firmware version” in the log and I’d like to see the version that it returns.

Thanks!

Rob